Contact us

Your NorFalco Representatives

Technical service

E-mail: NorfalcoTechnicalService@glencore.ca

Sales

E-mail: NorFalcoSales@glencore.ca

Logistic

E-mail: NorFalcoLogistics@glencore.ca

General Enquiries

416-775-1500 (9am-5pm)

Customer service emergency after hours number

1-647-242-1684

When to call NorFalco's Customer Service Emergency After Hours number: Please call the NorFalco Customer Service Emergency After Hours number weekdays between 17:00 - 08:00 (ET) or on the weekend (after 17:00 on Friday and before 08:00 on Monday), if you need to place an emergency truck order or change/cancel an existing one and your request can not wait until the next business day. 

Transportation emergency response/reporing line

1-877-377-2243

When to call NorFalco's Transportation Emergency Response/Reporting Line: This number is only used to report a transportation emergency involving a rail car, truck or vessel that is carrying NorFalco sulfuric acid. This number will put you in touch with someone knowledgeable about the product and who can initiate emergency response protocols.