NorFalco Newsletter
Spring 2010 (PDF - 773KB)
Previous Editions
January, 2008 - NorFalco successfully completes Responsible
Care re-verification
In December, 2007 NorFalco was re-verified by a team of CCPA and NACD verifiers.
The final reports received in January 2008 concluded zero "Findings Requiring
Action" for NorFalco, a rare conclusion for CCPA Responsible Care verification
teams. At the time of issue, the CCPA indicated NorFalco was only the second
CCPA member to achieve such standing.
The report goes on to recognize NorFalco for having a number of "Industry Best
Practices" (practices that are leading examples for the industry and
Responsible Care). These include:
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NorFalco's Product Stewardship management system
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The NorFalco "Carrier Performance Award"
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NorFalco's tank car design
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The NorFalco approach to fully sealing tank cars
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Overall carrier selection and management process
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The NorFalco "Sulfuric Acid Handbook"
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The use of Customer Feedback surveys obtain customer feedback on product
stewardship and safety performance
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The NACD verifiers cited NorFalco's complimentary Safety Seminars and customer
training as an industry best practice.
The Responsible Care report went on to commend NorFalco's product stewardship
approach on a number of occasions, including:
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"(NorFalco's) marketing catch phrase "more than H2S04" paraphrases the C.C.P.A.
ethic statement "beyond what is required". As part of their comprehensive risk
management system the Company has in place processes to select and qualify new
customers, provide extensive technical support and safe product handling
training, track terminal and carrier performance and conduct annual customer
risk reviews to ensure continued compliance with NorFalco's contractual
requirements. What makes the Norfalco product stewardship management system
unique is the in-depth attention to detail in the areas mentioned above and
their demonstrated commitment to continuous improvement in these areas."
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"The Norfalco website is very informative and the Company is to be commended
for the promotion of the C.C.P.A. ethic of Responsible Care®."
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"The corporate emergency response plan is one of the most comprehensive now in
place within the C.C.P.A."
The report also included optional improvement suggestions based on other
industry best practices. These suggestions are being reviewed by NorFalco for
potential implementation.
The full report can be viewed in the Being
Responsible section of the NorFalco websit
2007 Motor Carrier Performance Award Winners
This year two NorFalco motor carriers qualified for the NorFalco's Motor
Carrier of the Year Award for leadership in safety and performance for calendar
year 2007.
NorFalco Inc. is proud to announce and congratulate Volume Transport out
of
Mississauga, Ontario; and Vertex Chemicals Corporation of St. Louis as
recipients
of this recognition.
To be eligible for this recognition, NorFalco carriers are rigorously assessed
on a
combination of safety performance, regulatory compliance, on-site audit results
and customer service performance. Level 1 awards are granted to carriers that
have hauled more than 500 loads of NorFalco sulfuric acid. Level II awards are
provided to carriers that have transported between 100 and 500 loads.
Regional Safety and Technical Seminars
NorFalco is proud to host a number of regional safety and technical seminars
each year. These sessions provide in-depth education on distribution, handling,
properties,
technology, safety and business conditions related to sulfuric acid. The
sessions are
offered free of charge to NorFalco customers and distribution partners.
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