Through our involvement with the Canadian Chemical Producers' Association and the National Association of Chemical Distributors, NorFalco fully supports the guiding principles, ethic and codes of practice of Responsible Care® and the Responsible Distribution Process SM (RDP).
This commitment ensures responsible management of chemicals by minimizing risk to employees, customers, the public and the environment. Responsible Distribution practices are in evidence throughout every phase of NorFalco's distribution system, where strict safeguards and established practices are in place. Compliance with Responsible Care® and the Responsible Distribution Process is re-verified every three years by advocates and chemical industry experts. View the NorFalco re-verification report (DOC – 184 KB).
Through direct access to the safety, product and transportation expertise of its parent company, NorFalco is backed by decades of experience. As a result of this synergy product safety and quality needs are quickly addressed by customer service and technical support staff based in both the U.S. and Canada. In the event of a need for emergency support, NorFalco's Sulfuric Acid Emergency Response network is one of the largest in North America.
Value-Added Customer Service
As part of our commitment to being responsible, NorFalco emphasizes product quality, specialized customer service and safety. Our processes include:
- Pre-delivery safety checks and assistance
- Rigorous carrier and terminal qualification and management training
- Industry-leading tank car design and quality
- Customer outreach and proactive technical visits
- On-site safety and technical training sessions
- Best practice safety, handling and technical reference materials
- Extensive emergency response system
- Regional safety and technical seminars
Responsible Care® is a trademark of Canada's Chemical Producers. |
