In concert with Xstrata’s mission, values and beliefs NorFalco is committed to being a recognized leader in the safe distribution of sulfuric acid.
The following statement was developed to frame NorFalco’s commitment, and provide guidance for the performance we expect from ourselves:
“NorFalco will be a recognised industry leader in the safe and environmentally sound distribution of Sulfuric Acid. This leadership will work with and support the sulfuric acid business and provide a key benefit to our shareholders, customers and other stakeholders.”
As a member of the Chemistry Industry Association of Canada (CIAC) and the U.S. National Association of Chemical Distributors (NACD), NorFalco is committed to meeting and exceeding the requirements the Responsible Care® and Responsible Distribution Process® (RDP) initiatives.
This commitment requires the responsible management of chemicals by minimizing risk to employees, customers, the public and the environment. Responsible Distribution practices are in evidence throughout every phase of NorFalco's distribution system, where strict safeguards and established practices are in place. Compliance with Responsible Care® and the Responsible Distribution Process® is re-verified every three years by advocates and chemical industry experts.
View the 2011 NorFalco re-verification report Delivering More than H2SO4
As part of our commitment to being responsible, NorFalco emphasizes reliable supply, high product quality, specialized customer service and safety.
Our Product Stewardship processes include:
- Pre-delivery safety checks and assistance
- Rigorous carrier and terminal qualification and management training
- Industry-leading tank car design and quality
- Customer outreach and proactive technical visits
- On-Line Product and Safety Training – available from anywhere anytime
- On-site safety and technical training sessions
- Best practice safety, handling and technical reference materials
- Extensive emergency response system
- Regional safety and technical seminars
All available free of charge from NorFalco.